Terms of Use

Last Updated: 27th February 2026

Welcome to metrixgroup.com (the “Website”), operated by Metrix Group Inc. (“Metrix,” “we,” “our,” or “us”). By accessing or using this Website, you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use the Website.

We may update these Terms from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.

1. About Metrix

Metrix is a learning and marketing agency specializing in the pharmaceutical and life sciences sectors, based in Toronto, Ontario, Canada. Our registered address is 80 Atlantic Avenue, Floor 4, Toronto, Ontario, M6K 1X9, Canada.

2. Use of the Website

You may use the Website for lawful purposes only. By using the Website, you agree that you will not:

  • Use the Website in any way that violates applicable federal, provincial, or local laws or regulations;
  • Use the Website in any way that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website;
  • Attempt to gain unauthorized access to any part of the Website, its servers, or any systems or networks connected to the Website;
  • Use any automated means (including bots, scrapers, or spiders) to access or collect content from the Website without our prior written consent;
  • Transmit any viruses, malware, or other harmful code through the Website;
  • Impersonate or misrepresent your affiliation with any person or entity.

3. Intellectual Property

All content on this Website — including but not limited to text, graphics, logos, images, photographs, video, audio, software, and design elements — is the property of Metrix or its licensors and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

You may view and download content from the Website for your personal, non-commercial use only, provided you do not modify the content and you retain all copyright and proprietary notices. Any other use, including reproduction, distribution, modification, or republication, without our prior written consent is strictly prohibited.

The Metrix name, logo, and all related marks are trademarks of Metrix Group Inc. Nothing on this Website grants you any licence or right to use any trademark without our prior written permission.

4. Third-Party Links

The Website may contain links to third-party websites or resources. These links are provided for your convenience only. We have no control over the content, policies, or practices of any third-party websites and accept no responsibility or liability for them. Your use of third-party websites is at your own risk, and we encourage you to review their terms and policies before use.

5. Disclaimer of Warranties

The Website and all content are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Metrix disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Without limiting the foregoing, Metrix does not warrant that:

  • The Website will be available at all times or operate without interruption or error;
  • The content on the Website is accurate, complete, or current;
  • Any defects or errors will be corrected.

Nothing on this Website constitutes professional advice. Content is provided for general informational purposes only and should not be relied upon as a substitute for professional consultation.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Metrix, its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of or inability to use the Website, even if Metrix has been advised of the possibility of such damages.

In no event shall our total liability to you for all claims arising from or related to the Website exceed one hundred Canadian dollars (CAD $100).

7. Indemnification

You agree to indemnify, defend, and hold harmless Metrix, its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or in connection with your use of the Website, your violation of these Terms, or your violation of any applicable law or the rights of any third party.

8. Privacy

Your use of the Website is also governed by our Privacy Policy, available at metrixgroup.com/privacy-policy/. Please review the Privacy Policy to understand how we collect, use, and protect your personal data in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy legislation.

9. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts of the Province of Ontario, located in Toronto, for the resolution of any disputes arising out of or relating to these Terms or your use of the Website.

10. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

11. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Metrix with respect to your use of the Website and supersede all prior agreements, communications, or understandings, whether written or oral.

12. Contact Us

If you have any questions about these Terms of Use, please contact Metrix:

  • Contact: Ariella Sax, Chief Operating Officer
  • Email: asax@metrixgroup.com
  • Phone: +1 (416) 268-3852
  • Address: 80 Atlantic Avenue, Floor 4, Toronto, Ontario, M6K 1X9, Canada
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