Our Expertise

Organizations with the best talent are the most successful. The ability to quickly upskill and reskill your workforce is one of the most critical competencies in today’s rapidly changing business environment.
At Metrix, our expertise is in how people learn. We pair this expertise with powerful design and development capabilities to create inspiring training programs that improve employee performance.
We work across industries, taking a deep dive into the culture and goals of each of our clients to create custom programs that meet their unique needs.

What we do

The services we offer are listed below, as well as the formats and areas we work in most frequently.

services

Learning strategy, innovation, and analytics
Competency design
Curriculum design
Learning program design and development
Medical writing
Visual and graphic design

formats

eLearning across all devices
Animated videos
Live-action videos
Virtual & instructor-led training
Experiential and action learning
Performance support tools

Areas

Workforce transformations
Onboarding
Sales and account management
Enterprise software
New product/service launches
Management and leadership development

OUR APPROACH

We use a tried and true set of tools and follow a modified ADDIE approach where design and development are always iterative, described below. We adapt this to a more agile way of working as needed to quickly produce the right solutions for each client.
PROJECT LAUNCH
PROJECT LAUNCH
To ensure project alignment across the project team
ANALYSIS
ANALYSIS
To get to the heart of the learning opportunity
DESIGN
DESIGN
To design a solution that achieves the desired result
DEVELOPMENT
DEVELOPMENT
To develop and finalize all learning materials
IMPLEMENTATION
IMPLEMENTATION
To ensure flawless execution
EVALUATION
EVALUATION
To assess the solution’s impact and continuously improve

HOW WE WORK WITH CLIENTS

We partner with our clients over the long term. As a client you can expect:

Total collaboration

We get to know you and the best way to work seamlessly together, as one team.

Deep expertise

We draw from 30 years of experience and the latest research to bring you smart ways to exceed your goals.

Strong project management

You can rest easy knowing that we take care of the details.

Our story

Metrix was founded over 30 years ago by partners Susan Caldwell and Christine Pylat. They saw an opportunity to create a new kind of training design agency that created exceptional content with a relentless focus on results. The company was named Metrix because we always include metrics into our learning designs, ie how you know if the desired performance is achieved.

Metrix has since transitioned to the next generation of leaders, an exceptional team of learning and marketing experts with strong business acumen. We are proudly women-owned.
women-owned

Giving Back

We believe that organizations have a responsibility to contribute to the health of their community. Some of the organizations that we have worked with and/or donate to regularly include:
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